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UPDATE: 25 Homes Still Powerless Thursday Night

High winds downed trees and power lines in Mendham and Chester.

The warning from officials came early yesterday. The high winds in tandem with the frozen ground and loose trees could cause downlined lines and outages Wednesday night into Thursday.

And as of 8:20 p.m. on Thursday, 15 homes in Chester and 10 homes in Mendham remained in the dark while crews worked to restore service.

A representative from JCP&L said that crews were on location working to restore power and they expected to have repairs made by midnight.

In Mendham Borough, the rear entrance to the Hilltop School is closed do to wires down in the area of the Mendham Medical Building.

JCP&L officials also said that all downed wires should be treated as live and issues a checklist for those dealing with a complete loss of power.

If only your lights are out:

  1. Check your circuit breakers or fuses.
  2. If no breaker is tripped or fuse is blown, the problem may be in the connection between our wires and your home. Call our toll-free, 24-hour Outage Reporting Line, 1-888-LIGHTSS (1-888-544-4877) or report your outage online here.
  3. Follow the other steps to take during an outage.

If your neighbors' lights are out, too:

  1. Call us. We may not know that your power is out unless you notify us. To help us respond most effectively, use our toll-free, 24-hour Outage Reporting Line, 1-888-LIGHTSS (1-888-544-4877), or report online here.
  2. Follow the other steps to take during an outage.

Calling Our Outage Assistance number

  • Customers should call 1-888-LIGHTSS (1-888-544-4877). 
  • Follow the recorded prompts to let us know your power is out. We will respond as soon as possible.
  • Customers with a communication disability can report an outage using the appropriate TTY/TDD relay service or use our online form.
  • Please report a downed wire only if you actually see one at your location. Do not assume that because your power is out there must be a wire down somewhere.  For more information, see our Frequently Asked Questions.

If you choose to use a backup generator during an outage, please use it safely.

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