Signs of Tension: Stores Say Rules are Too Tough
Business owners fear current borough policies are making difficult times harder for the small business to survive.
Although there have been signs of encouragement in the struggling local economy, it is hard not to notice the empty stores and vacancy notices popping up along Main Street in Chester. As owners look for answers on how to keep their business alive, some say they have found an unlikely obstacle: the Borough government.
"People used to call Chester a destination town," said Charles Wasser, who has owned Once Upon a Table for nearly 15 years. “And it is not anymore. And most residents don’t know about us and what we have to offer. It is a struggle to survive.”
Wasser has had a long-standing contentious relationship with the Borough, as he could not get approval for his original business plans. “I originally was going to have catering and a large café with boxed goods but I couldn’t get the approval to expand the kitchen.”
While Wasser adapted, he says the problems didn’t end there. “I tried to make improvements to the front of the building, I tried to dress it up with fabric,” the owner said. “But because the company that was going to do the job had “awning” in its name, they wouldn’t allow me to do it.”
Wasser, whose primary business is furniture, also runs a cafe out of his building. Putting up a sign to promote the café and its offerings has gotten the wrong kind of attention from Chester Borough.
“Everyone wants the biggest sign for their business,” said Kerry Brown, the zoning officer for Chester Borough. “But there are regulations based on the store front. They regulate the number of signs, the size. These businesses are also in a historic district.”
According to Brown, the regulations of the planning board and board of adjustment are not new. “They have been around since time began,” Brown said. “And signs have always been an issue.”
But Arlyn Rayfield, who owns the Rocky Mountain Chocolate Company, doesn’t agree with that assessment. “The size of the signs has changed. They made them smaller. Literally the size of the sign I am allowed to have up is half the size of my neighbors sign.”
Rayfield had ordered a wooden sign with a copper pot that was designed to be used in a historic district, but had to cancel it when she received the restrictions from Borough. “It is ridiculous. No one can see my sign. I put banners up to try to work around it, but I was just told I have to take them down as well.”
The situation has forced Rayfield to think outside the box to draw attention to her shop. “I am going to buy a big white flashing sign and hang it in the window so people can see it as they drive down the street in historic Chester,” Arlyn said. “I had that nice attractive sign on order, but I will have to go with this one on the inside and leave the shades open.”
For her part, Arlyn doesn’t see the move as spiteful, but necessary for her business to thrive. “People don’t know I am here,” the chocolatier said. “People drive up and down the street and call me on their cell phones asking where I am because they can’t see the sign.”
For Wasser, having a sign promoting his café isn’t a luxury, it is a necessity. “Businesses are dying. They are dying right here in Chester and the government is getting in the way of us trying to help ourselves. People don’t know about our café unless I put a sign up.”
The policy is uniform, although sometimes there is a lag in enforcement. “There are rules for what is allowed and everyone tries to see what they can put up. They see someone else do it and then they do it,” Brown said. “And then everyone kind of gets caught.”
Getting caught entails a warning, and eventually, a fine. The latter might be the last straw for Once Upon a Table. “I am going to move this business to Bernardsville if I can,” Wasser said. “I get plenty of offers from places to rent this place. There was a consignment shop from Newark that wanted to rent it to be run by troubled teens. I might have to take them up on that offer.”
Wasser is convinced he will not be the only one forced out if this continues. “This is going to become the consignment capital of the world,” Wasser said. “You are going to be faced with a Chester without a Main Street.”
Janet
8:24 pm on Tuesday, March 6, 2012
This is an excellent but disturbing article and I can't believe I am the only person to comment! I hope that the Borough Mayor takes action on this before it is too late. Perhaps you can get their response?
Russ Crespolini
1:07 am on Wednesday, March 7, 2012
Funny you should mention that....
I actually spoke to Mayor Davis a bit about it tonight and I was already working on the next segment with some more perspective and overview from the planning board, etc.
Mayor Davis actually informed me of several business friendly initiatives they have done recently and are assembling material on it for me to look over.
He also announced (and there is a brief story I am actually writing now) his plans to bring a local business owner in to every council meeting and let them speak about their business to raise awareness.
This story will continue to develop and there will be further posts as it does!
karen webber
11:59 am on Wednesday, March 7, 2012
As a new (1 1/2 year old business in Chester) I feel the same way. I havent found the town to be helpful or supportive in building a local business. Its frustrating. I live here and want my business here but between the town regulations and the rent increases-it is very hard for small business's to stay. I am hoping for some positive news.
Russ Crespolini
12:17 pm on Wednesday, March 7, 2012
Karen, I there is a story today out of last night's meeting about the Borough starting to have new business owners speak at council meetings. I know the Borough government mentioned to me difficulty with the story because they felt it didn't take into account much that they do already do for local businesses. News is a conversation and if this is prompting a new dialogue between the business owners and the Borough government, then that hopefully is good for everyone.
Speaking of business matters, have you claimed your listing on our site?
Shoot me an e-mail at russ.crespolini@patch.com and we can chat a bit. :-)
Janet
9:30 am on Friday, March 16, 2012
Speaking of Main Street - what happened to KC Coffee !?
Russ Crespolini
10:00 am on Friday, March 16, 2012
Janet...nothing that is ready to print--yet.
Charles Wasser
7:03 pm on Friday, April 6, 2012
Chester Borough issued Once Upon A Table a summons on April 3, 2012 to remove the sidewalk sign expressing dismay with the government of Chester. I guess Chester Borough has no reservations in using government power to stamp out an American’s Constitutional right to express an opinion about his government. Maybe it’s time to recall Mayor Davis who seems more intent on spending the taxpayer’s money suppressing free speech than improving Chester Borough.
Mark r
2:26 pm on Thursday, May 3, 2012
I completely agree with you mayor Davis has done nothing for this town. He sits in his mayors seat making excuses for the towns shortcomings on either the police department costing to much money etc etc rather than the counsel taking responsibility for their poor mismanagement of money. He does deserve to be recalled and it given to someone who really cares about the town, not his political gain. Let's make this recall happen!!! You'll have plenty of people to be on our side. He wants to make history by showing what he can do, he'll definitely make history if he gets recalled and there will be a lot of happy people knowing he's gone. He's the reason politicians get bad names. Not only is he messing with the businesses which for years has made chester so popular but also with the lives of the police officers by trying to outsource services bc he has an obvious vendetta against them.. Anyway he just needs to go.!!
Russ Crespolini
2:54 pm on Thursday, May 3, 2012
Mrs K., you are not wasting your time writing. Your opinion is appreciated and I hope you will continue to share it with us.
MY OPINION MATTERS
2:48 pm on Thursday, June 21, 2012
Most recently walking on main street I was disappointed at the lack of signs for which we shoppers LOVE to be informed of sales , specials... WHat a BORING walk it was... Main street is looking desolate with many business empty and spaces for rent, and I for one would love to start a small business in this great town but would it make great sense to do it here with such restrictions? Absolutely not... yet again a Disappointment Mr. Davis!